Owner : BON RETOUR 20 Rue Mulet, 69001 Lyon, France
Publication Manager BON RETOUR - +33487383016
Webmaster : Captain Opinion France – developer@udevweb.co
Hosting Provider :OVH, 2 rue Kellermann, 59100 Roubaix. https://www.ovh.com/
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, assign, or exploit for their own account all or part of the elements or work of the Site.
The use of the site https://bonretour-lyon.fr implies full and complete acceptance of the general conditions of use described below. These conditions of use are subject to modification or completion at any time, users of the site https://bonretour-lyon.fr will be notified of these changes and are therefore invited to consult them regularly.
This website is normally accessible to users at all times. An interruption for technical maintenance reasons may however be decided by BON RETOUR, which will then endeavor to communicate to users the dates and times of the intervention beforehand.
The website https://bonretour-lyon.fr is regularly updated by BON RETOUR, publication manager. Similarly, the legal notices may be modified at any time: the user will be notified of these modifications and is invited to refer to them as often as possible in order to become aware of them.
The purpose of the website https://bonretour-lyon.fr is to provide information concerning the activities of the Bon Retour restaurant, which strives to provide information that is as accurate as possible on the site https://bonretour-lyon.fr.
The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, containing no viruses and with an updated latest generation browser. The site https://bonretour-lyon.fr is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: n° 2016-679)
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible durations, in particular for maintenance purposes, improvement of its infrastructures, failure of its infrastructures or if the Services generate traffic deemed abnormal.
https://bonretour-lyon.fr and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.
BON RETOUR is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of: BON RETOUR.
Any unauthorized exploitation of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
BON RETOUR cannot be held responsible for direct and indirect damage caused to the user's equipment, when accessing the website.
https://bonretour-lyon.fr, and resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
BON RETOUR cannot also be held responsible for indirect damages (such as for example a loss of market or loss of opportunity) consecutive to the use of the site https://bonretour-lyon.fr.
Interactive spaces (possibility of asking questions in the contact space) are available to users. BON RETOUR reserves the right to delete, without prior notice, any content deposited in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, BON RETOUR also reserves the right to hold the user liable under civil and/or criminal law, in particular in the event of a message of a racist, abusive, defamatory, or pornographic nature, whatever the medium used (text, photograph…).
As the data controller for the data it collects, https://bonretour-lyon.fr undertakes to comply with the framework of the legal provisions in force. It is its responsibility in particular to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data and to maintain a register of processing in accordance with reality. Each time https://bonretour-lyon.fr processes Personal Data, https://bonretour-lyon.fr takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://bonretour-lyon.fr processes them.
https://bonretour-lyon.fr may process all or part of the data:
In accordance with current European regulations, Users of https://bonretour-lyon.fr have the following rights:
As soon as https://bonretour-lyon.fr becomes aware of the death of a User and in the absence of instructions from them, https://bonretour-lyon.fr undertakes to destroy their data, unless their retention is necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how https://bonretour-lyon.fr uses their Personal Data, request to rectify them, or oppose their processing, the User can contact https://bonretour-lyon.fr in writing at the following address: privacy@urecommend.co In this case, the User must indicate the Personal Data that they would like https://bonretour-lyon.fr to correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport). Requests for deletion of Personal Data will be subject to the obligations imposed on https://bonretour-lyon.fr by law, particularly in terms of document retention or archiving.
Finally, Users of https://bonretour-lyon.fr can file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).
https://bonretour-lyon.fr refrains from processing, hosting or transferring the Information collected about its Customers to a country located outside the European Union or recognized as "not adequate" by the European Commission without informing the customer beforehand. However, https://bonretour-lyon.fr remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).
https://bonretour-lyon.fr undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons.
However, if an incident impacting the integrity or confidentiality of the Customer's Information is brought to the attention of https://bonretour-lyon.fr, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. Furthermore, https://bonretour-lyon.fr does not collect any "sensitive data".
The User's Personal Data may be processed by subsidiaries of https://bonretour-lyon.fr and subcontractors (service providers), exclusively to achieve the purposes of this policy. Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to User data of https://bonretour-lyon.fr are mainly the agents of our customer service
Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we would notify the users concerned so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether they are at national or European level. We are committed to fully informing our customers of all issues relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations. No personal information of the user of the site https://bonretour-lyon.fr is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium to third parties. Only the hypothesis of the repurchase of https://bonretour-lyon.fr and its rights would allow the transmission of said information to the possible purchaser who would in turn be held to the same obligation of conservation and modification of the data with respect to the user of the site https://bonretour-lyon.fr. Security To ensure the security and confidentiality of Personal Data and Health Personal Data, https://bonretour-lyon.fr uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords. When processing Personal Data, https://bonretour-lyon.fr takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
The site https://bonretour-lyon.fr contains a certain number of hypertext links to other sites, set up with the authorization of https://bonretour-lyon.fr. However, https://bonretour-lyon.fr does not have the possibility of verifying the content of the sites thus visited, and will therefore assume no responsibility for this fact. Unless you decide to disable cookies, you accept that the site may use them. You can at any time disable these cookies and this free of charge from the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
A "cookie" is a small information file sent to the User's browser and saved within the User's terminal (e.g., computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, as well as the date and time of access. Cookies are in no way likely to damage the User's terminal.
https://bonretour-lyon.fr is likely to process information from the User concerning their visit to the Site, such as the pages consulted, the searches carried out. This information allows https://bonretour-lyon.fr to improve the content of the Site, the User's browsing.
Cookies facilitating browsing and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not they wish to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically, or according to their issuer. The User can also configure their browser software so that the acceptance or refusal of Cookies is offered to them from time to time, before a Cookie is likely to be saved in their terminal. https://bonretour-lyon.fr informs the User that, in this case, it is possible that all the functionalities of their browser software are not available.
If the User refuses the saving of Cookies in their terminal or their browser, or if the User deletes those which are saved there, the User is informed that their browsing and their experience on the Site may be limited. This could also be the case when https://bonretour-lyon.fr or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems connected to the Internet.
Where applicable, https://bonretour-lyon.fr declines all responsibility for the consequences linked to the degraded functioning of the Site and the services possibly offered by https://bonretour-lyon.fr, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://bonretour-lyon.fr to save or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can modify their wishes regarding Cookies.
At any time, the User can choose to express and modify their wishes regarding Cookies. https://bonretour-lyon.fr may also call on the services of external providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn and Google Plus appearing on the https://bonretour-lyon.fr Site or in its mobile application and if the User has accepted the deposit of cookies by continuing their navigation on the Website or the mobile application of https://bonretour-lyon.fr, Twitter, Facebook, LinkedIn and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only placed on your terminals provided that you consent to it, by continuing your browsing on the Website or the mobile application of https://bonretour-lyon.fr. At any time, the User can however withdraw their consent for https://bonretour-lyon.fr to deposit this type of cookies.
https://bonretour-lyon.fr may occasionally employ Internet tags (also called "tags", or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs and one-by-one GIFs) and deploy them through a web analytics specialist partner likely to be located (and therefore to store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology allows https://bonretour-lyon.fr to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external provider may possibly collect information about visitors to the Site and other Internet sites through these tags, create reports on the activity of the Site for the attention of https://bonretour-lyon.fr, and provide other services relating to the use of the Site and the Internet.
Any dispute in connection with the use of the site https://bonretour-lyon.fr is subject to French law.
The user is informed that they can in any case resort to conventional mediation in the event of a dispute.
It is also recalled that any consumer has the right to resort free of charge to a consumer mediator with a view to the amicable resolution of the dispute opposing them to a professional.
It is finally recalled that mediation is not mandatory but only proposed in order to resolve disputes by avoiding recourse to justice.
The user can also contact the dispute resolution platform put online by the European Commission at the following address: http://ec.europa.eu/consumers/odr/.
In the absence of an amicable solution, the matter will be brought before the competent courts, it being specified that the deadlines for taking legal action are not interrupted during the period of seeking such an amicable solution.
In the event of a dispute or disagreement, the French courts will have sole jurisdiction and French laws will be solely applicable.
Disputes arising with users registered with the trade and companies register will be submitted to the commercial court where the Company BON RETOUR is registered.
User: Internet user connecting to, using the aforementioned site.
Personal information: "information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law n° 78-17 of January 6, 1978).
Data collected for the purpose of sending commercial offers relating to the BON RETOUR brand. The data collected may be processed by all subsidiaries and sub-subsidiaries of the company.
In accordance with the Data Protection Act of January 6, 1978, as amended in 2004, as well as the General Data Protection Regulation (GDPR), you have a right of access, rectification and deletion of data concerning you. To exercise these rights, simply make a request to customer service by mail to the following address: Captain Opinion France / Personal Data Management Service - 66 rue rené boulanger, 75010 Paris, FRANCE.
The data collected is kept for the duration necessary for the performance of the services provided.
